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FAQs and Glossary

Frequently Asked Questions

My Account

I can't remember my password to login. What should I do?

Click here to visit our password reset page. Enter your email address and we'll send you a password reset link.

How do I get back to editing my student's transcript?

Click here to login and then click on your student's account.

How do I renew my subscription?

Click here to renew your subscription.

If I purchase a subscription after completing my free 30-day trial, does it matter if I use a different email address on the new subscription?

Yes, it matters! Please use the same email address on your new subscription as you used to set up your free trial transcript account. You can change your email address after you activate your new subscription by logging into, clicking on MY ACCOUNT, and selecting "Change my email address."

How do I pause or cancel my subscription?

To pause or cancel your account, click Billing below. Please ensure you follow all of the steps to finalize your cancelation.

What does my 30-day free trial provide?

You'll have a complete access to all the features of for one student's records, except for printing, transcript audits, Class Rank, & course description automation. You must purchase a paid subscription in order to print transcripts.

Filling out the Transcript Form

Does the student and school address need to be the same?

No. But in this transcript version, the student's address will be duplicated as the school address.

Should I include my student's social security number on the transcript?

A Social Security number is not required on a transcript. It will be requested on college applications in order to match up any financial aid or scholarship money that is received for your student.

Where do I enter my student's courses, grades, and credits?

Click any of the blue bars marked Freshman, Sophomore, Junior, or Senior to enter your student's courses, grades, and credits.

What if a course spans more than one year?

Usually a course is shown in the year it was completed.

Do I include SAT/ACT scores on the face of the transcript?

We recommend providing them in the misc/commentary section of the transcript.

Should I list awards, honors, and extracurricular activities on the transcript?

The transcript is a record of the academic courses your teen completed during high school. Any additional information regarding your teen's activities is best shown on an extracurricular sheet that may be attached to the transcript.

How do I save what I wrote for later use? uses an auto-save feature so just type and we'll save your content for you.

Sending the Transcript and Making it Official

How do I print my student's transcript?

Log in to your account, click the button displaying the [Student's Name], click PRINT in the top right corner of your screen, select "Download Transcript for [Student's Name]," save the downloaded PDF file to your computer, open the PDF, and select the print option to activate your home printer.

How do I send a secure electronic transcript to the colleges my student is applying to?

Once your transcript is finished, click MY ACCOUNT, then click the Electronically file your transcript using Parchment (button)

Who signs the transcript?

The parent or an official with the oversight school under which you are homeschooling typically signs the transcript.

Transcripts for Military Enlistees

Does the transcript need to be notarized?

It's usually not necessary to have the transcript notarized. However, if your teen is enlisting in the military, some recruiters prefer notarized transcripts. The notarization attests to the validity of the parent's signature not to the validity of the information provided on the transcript.


My student took Honors or AP courses. How do I calculate a weighted GPA?

To automatically calculate an Honors or AP course you'll need to type the word Honors or AP followed by a colon and then the course name in the Course Title field (e.g. Honors: Biology or AP: Latin). An Honors course will add a 1/2 point increase and an AP course will add a 1 point increase to the GPA. To label a course Advanced Placement or AP on your high school transcript, your syllabus for that particular course must be reviewed and audited by the AP Central Department of the College Board.

What is a weighted GPA?

Honors and AP level courses will weight the GPA because the grades receive higher than standard points; which, in turn, raise the overall GPA.
How to Compute a GPA

How is a yearly GPA calculated? automatically calculates a grade point average. For more information on grade point average calculations see:
Computing a GPA

How is a cumulative GPA calculated?

The transcript service calculates a cumulative grade point average.
Computing a GPA

What GPA scale is used? uses a 4 point scale where an “A” is worth 4 points, “B” is worth 3 points, “C” is worth 2 points, “D” is worth 1 point, and an “F” is worth 0 points.

Is the GPA calculated weighted or unweighted?

If no honors or Advanced Placement courses are noted, the GPA is calculated as unweighted. If honors or Advanced Placement designations are used in the course title, the GPA will be calculated as weighted.

Grading Scales

What criteria can be used to award grades?

Parents or oversight groups will evaluate their teens' course work in order to award a grade.

What grading scale should I use?

Parents may choose the grading scale they wish to use. A ten point scale (90 — 100 A, 80—89 B, and so on) is often acceptable.

Do I need to include a grading scale or grading table on the transcript?

Including a grading scale on the transcript is optional especially if the student has taken outside classes where instructors used different grading scales than the parent. You as the parent will choose whether or not to include a grading scale.

Can I use plus and minus with the grade?

Yes. A plus (+) adds .3 to the grade point and a minus (-) subtracts .3 from the grade point when calculating a grade point average.


Is it okay to use pass/fail grades?

Yes, but since these grades will not factor into the GPA calculation, we suggest keeping them to a minimum. If your teen will be registering with the NCAA it converts all pass grades to a "D" grade and recalculates the grade point average.

One of my student's courses doesn't have a letter grade, only the word PASS or FAIL. Should I include this course on the transcript?

Go ahead and include the course along with the word PASS or FAIL in the corresponding grade field. Our auto-calculation technology allows you to show PASS/FAIL courses without factoring the credit(s) into the overall GPA.

Courses in progress

Do I include the senior year courses on the transcript if I don't have grades yet?
What do I show as grades in the senior year before any are earned?

Include the senior year courses on the transcript even though they are not yet completed. Simply indicate "IP" in the grade column showing that the courses are in progress.

My son has not yet completed 12th grade, but I would like to display his courses currently in progess. Can I do that?

Yes. In the Senior section (or any grade/section still in progess), list the course title and credit(s), but type “IP” in the grade field. Any course with this abbreviation for In Progress (IP) will not be included in the Total, Summary by Grade, or Cumulative GPA calculations.

Courses completed before 9th grade

Can I include high school courses taken prior to the 9th grade?

High school level courses in objective areas such as science, math or foreign language can be included on the high school transcript when taken prior to 9th grade. Keep good documentation of all high school courses.

How do I show courses taken before 9th grade on the transcript?

List any high school course taken prior to 9th grade in the freshman section and asterisk the course. In the miscellaneous section, indicate the courses that were taken prior to 9th grade.

My son took Algebra in 8th grade. How do I list this course on the transcript?

You can list Algebra or other courses taken in 8th grade in the Freshman section followed by an asterisk (e.g Algebra I *). Then add a note of explanation in the miscellaneous section (e.g. * Course taken as an eighth grader).

Assigning Course Titles and Credits

What do I need to think about when titling a course?

When titling a course on the transcript, use a brief, descriptive title so that others will have an accurate idea of the course content. Don't necessarily use the textbook title as the name for your course title.

How do I know how many credits a particular subject is worth?

Generally, 1 high school credit equals 120 hours of class work.

What is the average number of credits completed a year?

The average number of credits completed per year will vary depending on your student's future plans. Over the course of four years, the average number of credits completed for a general plan is 20 — 22 credits, for a college prep plan is 24 — 28 credits and for a rigorous college prep plan is 26 — 30 credits.

What unit should be used for credits?

Most states use the Carnegie unit which equates 1 credit for a year long high school course and ½ credit for a half year or semester long course if a standard high school textbook is used.

College credits earned during high school

How do I convert college credit earned during high school into high school credit?

Typically, a three to five credit college course taken in one semester converts to a one year long, one credit high school course.

How do I indicate college courses on the transcript?

Place an asterisk beside the course title and note in the "Miscellaneous" section of the transcript the school where the course was taken.

Non-homeschool credits earned during high school

Can I include courses on my transcript from year(s) my teen spent in the public/private high school?

The parent has the option of incorporating all high school work into one transcript or requesting a transcript from each school where the student attended.


Do transcripts need to be part of my permanent records?

Yes. The transcript may be requested many years after high school graduation. It's recommended that it be printed off or saved electronically in your permanent records or given to your students for safekeeping.

Cumulative GPA

Is a calculation of the average of all of a student's grades for all semesters and courses completed up to a given academic term.

Grade Point Average (GPA)

A method of computing a numerical value for letter grades received in school by assigning each a numeric value and averaging the numbers.

Yearly GPA

Is a calculation of the average of a student's grades for all semesters and courses for a given year.


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